Our team welcomes your choice to browse the ELS online store operated at the address: (“the Store”).
The ELS Store is a store for purchasing cosmetic products of ELS Clinic, approved by the Ministry of Health (“the Products”). It is possible to place an order through the Store and receive it in a delivery method of personal choice. In addition, information about the Products offered for purchase in the Store can be found in the Store.

Use of the Website:

These Terms and Conditions of Use constitute a binding agreement between you, whether personally or through a corporation (“you”), and the Store, regarding browsing and use of the Store on any computer or other communication device such as a mobile phone, tablet computers, etc. They also apply to the use of the Store or related websites through an application or any other means.
Please read these Terms and Conditions of Use carefully, as browsing the Store and performing actions in it indicate your consent to the conditions contained in these Terms and Conditions (“the Terms”).
The wording of these Terms relates equally to both genders, and the use of masculine and/or feminine language is for convenience only.
Browsing the Store is permitted for all ages. Any action in the Store by a minor under the age of 18 requires parental or guardian approval.
As a rule, browsing and viewing the Store does not require registration and is open to all users. Without derogating from the above, the Store reserves the right to deny a user who has not registered access to certain services in the Store, for any reason, at its sole discretion, without prior notice or warning and without being liable for any damage caused as a result of its decision.
If it is determined that any provision of these Terms is unenforceable or invalid for any reason, this shall not affect or impair the legality, validity, and enforceability of the remaining provisions of the Terms.

Intellectual Property:

Unless explicitly stated otherwise, all copyrights and intellectual property rights in the website, including designs, images, audio, video, text, databases, software, and code (“the Content”), as well as logos, trademarks, etc. (“the Marks”), are owned solely by the Store or by a third party who permitted the Store or granted it a license to lawfully use the Content or Marks, including the Store’s business partners.
The Content and Marks are provided “AS IS” for personal use only. Unless explicitly stated otherwise, you may not copy, distribute, publicly display, publicly perform, transmit to the public, change, process, create derivative works, sell, or rent any part of the above, whether directly or through or in cooperation with a third party, in any way or means, whether electronic, mechanical, optical, photographic, recording, or any other means, without prior written consent from the Store or the other right holders, as applicable, and subject to the terms of such consent.
If and to the extent such consent is granted, you must avoid removing, deleting, or interfering with any notice or marking regarding intellectual property rights, such as © copyright marking or ® trademark marking, accompanying any Content used.
Provided that you are entitled to browse the Store, it grants you a limited license to use it and to download or print a copy of any part of the Content to which lawful access has been granted, for personal, non-commercial use only.

Copyright and Intellectual Property Infringement:

We respect the copyrights and property rights of others. If you believe that any information or content on the website infringes proprietary rights belonging to you, please contact us using the contact details at the end of these Terms.

User Declarations:

While browsing the Store, you undertake and declare as follows:
(1) Browsing and use of the website are at your sole responsibility;
(2) The details you provided when leaving your details in the Store are correct, current, accurate, and complete;
(3) If necessary, in case of a change of details, you will update them by contacting the Store;
(4) You have legal capacity and agree to these Terms;
(5) You will not use the Store through automated or non-human means, including BOT, script, or any other method;
(6) You will not make illegal use of the Store;
(7) Your use of the Store will not violate any relevant law or regulation.

The Store may prevent any user from using the Store at its absolute discretion. Without derogating from the above, the Store may block access to it or any part of it if intentionally incorrect, outdated, or incomplete details were provided when leaving details in the Store.

Prohibited Activity in the Store:

You are not permitted to use the Store except for the purposes for which it is intended. Use of the Store is permitted for private and personal purposes only and not for commercial purposes, except those specifically approved by the Store.

As a Store user, you agree not to:
Retrieve data or other content from the Store to create or compile a collection, database, or directory without prior written permission from the Store;
Make any use of the Store’s designs;
Make unauthorized use of the Store, including collecting email addresses etc. by electronic or other means for sending emails using automated systems;
Bypass, disable, or otherwise interfere with the Store’s security;
Defraud or mislead the Store and/or its users;
Misuse Store support services or submit false reports;
Use automated systems such as scripts, robots, or data mining tools;
Impersonate another person and/or transfer login information to any other person;
Use information obtained from the Store to harass, abuse, or harm another person;
Use the Store as part of any effort to compete with the Store;
Retrieve, decode, or reverse engineer any part of the Store;
Harass, intimidate, or threaten any Store employee or agent;
Remove copyright or ownership notices;
Copy or adapt Store code, including but not limited to HTML, JavaScript, PHP, CSS, JSON, or any other code;
Upload or transfer viruses, Trojan horses, or any harmful material, including spam;
Perform any action that may harm the Store;
Use the Store in a manner inconsistent with law.

Without derogating from any additional right, any use of the Store in violation of the above may result, among other things, in termination or suspension of your usage rights.

Third-Party Content:

The Store may use links to other websites (“Third-Party Sites”) and may use articles, images, text, graphics, designs, music, sound, video, information, applications, software, or other content belonging to or originating from Third-Party Sites (“Third-Party Content”).
Third-Party Sites and Third-Party Content are not reviewed, monitored, or examined by the Store, and the Store is not responsible for any Third-Party Content published through the Store or accessed through it, including content, opinions, reliability, privacy practices, or policies.
Use of any Third-Party link does not constitute Store approval, and responsibility lies solely with the user.

The Store is not responsible for any purchase made from Third-Party websites.

Site Management:

We reserve the right to:
(1) Monitor violations of these Terms;
(2) Take legal action;
(3) Refuse, restrict, or disable access to any part of the Store;
(4) Manage the Store to protect its rights and ensure proper function.

Mailing, Publications, and Advertising:

A user who leaves details and joins the Store mailing list agrees to receive marketing information, updates, and advertisements.
The rules regarding mailing as described in these Terms will apply.
It is forbidden to leave someone else’s details without consent.
Incomplete or false details may prevent receiving services.
There is no legal obligation to provide details, but without doing so marketing content cannot be received.
The Store will use details only in accordance with its Privacy Policy.
Leaving details and approving marketing includes receiving promotions, updates, and discounts.
Approval constitutes consent to receive advertising under the Israeli Communications Law.
The user may unsubscribe at any time.
The Store may cancel mailing registration at its discretion.

The Store is not responsible for damages resulting from reliance on mailing content.

Termination:

These Terms remain valid during Store use.
The Store reserves the right to prevent any user from using the Store at its sole discretion, without prior notice and without liability.
The Store may terminate your use at any time.

Changes, Faults, and Service Interruptions:

The Store reserves the right to change or remove content without notice.
The Store is not obligated to update information.
The Store is not responsible for interruptions, malfunctions, security breaches, damages, or failures.
The Store may change Terms at any time, and changes take effect immediately.

Purchase of Products:

Products offered for purchase will appear in the Store.
The Store is not obligated to maintain any product variety.
The Store may change products at any time.
Product presentation is at the Store’s discretion.
Displayed price is the updated price. Prices may change without notice.

Shipping Policy:

The Store will supply orders to locations agreed upon during purchase.
Orders will be handled according to courier company schedules.

International Shipping: once the shipment leaves Israel, responsibility transfers to the destination country’s postal/courier service. ELS Store is not responsible for customs, delays, loss, or damage. The customer must check import laws before ordering.

“Business Day” – Sunday to Thursday excluding holidays and bank closure days.
Shipping cost may change.
The Store may set a minimum order amount.
If a product is out of stock, the Store will notify the customer; if unreachable, the order may be sent without it.
If the customer approves leaving the package at a door or with a neighbor, responsibility is solely the customer’s.

The Store is not responsible for delays caused by:
Force majeure;
Courier company issues;
National shutdowns affecting Store operations.

Returns, Changes, and Cancellations:

Requests must be submitted using the contact details below.
Returns or exchanges for accessory products are allowed within 14 days.
Refunds will be made via the original payment method.
Requests after 14 days are subject to Store discretion.

For safety, hygiene, and product nature, cancellations or returns are not allowed for products containing active ingredients, serums, treatment creams, or nutritional supplements – even if unopened. All such sales are final.

Where returns are approved:
Products must be returned sealed in original packaging;
Unused;
With invoice;
Return costs are on the customer;
Cancellation fee: 10% of product price or 100₪ (whichever is lower).

No return is accepted if packaging was opened or product used.

Store Liability:

Information in the Store does not constitute a guarantee of results or responsibility for product performance.
The Store is not responsible for damages caused by reliance on information or external links.
Product images are for illustration only.
Differences may exist between images and actual products.
Product descriptions do not replace reading product labels.
Products may cause allergic reactions. If sensitivity is known, ingredients must be checked.
In case of allergic reaction, stop use and contact a doctor.
Products are not medicine.
Sensitive populations (pregnant women, infants, children, chronic patients, prescription users) should consult a doctor before use.

The Store bears no responsibility for damages including body or property damage caused by use of information or products.

Use of the Store is the user’s full responsibility.

Technical Accuracy and Corrections:

The Store and its content are offered “AS IS”. Errors may occur.
The Store reserves the right to correct errors without notice.

Indemnification:

Users shall indemnify the Store, its employees, managers, and partners for damages or expenses resulting from violating these Terms.

Jurisdiction:

Only the laws of the State of Israel apply.
Exclusive jurisdiction is granted to the Central District Courts.

Miscellaneous:

These Terms constitute the full understanding.
The Privacy Policy is part of these Terms.
Failure to enforce rights does not constitute waiver.
The Store may assign its rights and obligations.

Contact Us:

The Store respects privacy and legal rights.
If you believe content harms you, please contact us:

Phone: 058-5558948
Email: elsclinic.telaviv@gmail.com
Address: Tel Aviv, Ramat HaHayal, Ziv Towers

All rights in these Terms are reserved and may not be copied, duplicated, or distributed.

All rights reserved – ELS Clinic.